What is Ben Support Team?

Ben Support Center or Ben Helpdesk is a team established to help and support the end-user in a particular product, system or application. Our Support/Helpdesk team provides technical support services to customers via multiple channels like email, chat, voice and the web.

Who we will support?

Our support team will give the assistance to all of Ben’s internal and external customers.

Our internal helpdesk system is to support our employees, partners, and trainees for enhancing technical skill, experience as well as gaining the effect of communication and guarantee the standard of working process.

We do have a standard of Customer Support Process and many channels to support external customers (Clients and Potential Customers).

Ben Support Center offer strategic value by:

• Increasing customer’s satisfaction and retention
• Increasing resource utilization and productivity of employees through internal helpdesk function

Email Support
• Our support email: support@ben-solution.com

Telephone Technical Support Team:

• Phone: (+84) (8) 73056188
• Fax: (+84) (8) 73036189

Customer Helpdesk System
• Access Customer Helpdesk System: http://support.ben-solution.com